Your Cart is Currently Empty.

You must have at least one product in your cart before you can proceed to checkout

DaVinci Resolve FAQs

What are the differences between DaVinci Resolve and DaVinci Resolve Studio?

DaVinci Resolve is a free version of the DaVinci Resolve Studio software. The free DaVinci Resolve includes all of the same high quality processing as DaVinci Resolve 16 Studio and can handle unlimited resolution media files. However it does limit project mastering and output to Ultra HD resolutions or lower. DaVinci Resolve 16 only supports a single processing GPU on Windows and Linux and 2 GPUs on the latest Mac Pro. If you need features such as support for multiple GPUs, 4K output, motion blur effects, temporal and spatial noise reduction, de-interlacing, HDR tools, camera tracker, multiple Resolve FX, 3D stereoscopic tools, remote rendering, an external database server and collaboration tools that let multiple users work on the same project at the same time, please upgrade to DaVinci Resolve 16 Studio.

In order to use DaVinci Resolve Studio, you need to buy an Activation license key from your authorized Blackmagic reseller. They will send you a retail package of the software, with an activation key inside. It's important to keep this key safe, as anyone in possession of the key can use your copy of the software. Blackmagic do not restrict the second hand selling of licenses, but take caution that the copy you are buying is genuine. Please be aware that some counterfeit dongles have been offered on online sites and these will continue to be blocked with every future release. It's safer to purchase from an authorized reseller. Every copy of DaVinci Resolve Studio has a unique serial number that will be on the package of the software, and on the activation license card inside. Keep this safe as this is your proof of ownership for that copy of the software, along with the receipt from your authorized Blackmagic reseller. You will need this serial number for phone or email support from BMD. The latest version of both DaVinci Resolve and DaVinci Resolve Studio are available from our support page. They are 2 separate downloads. From here you can also download the manual and configuration guides separately.

Once you have your activation license or USB dongle, make a backup of all your current Resolve projects and files. Download the latest version of DaVinci Resolve Studio from our website and follow the instructions in the manual to uninstall the free version of Resolve, and install the Resolve Studio software. We highly recommend you back up your project database and export any active projects. Details to do this are in the manual. All your projects and files should automatically be brought over from anything you were working on in the free version but a back up is a prudent step before upgrading.

Each activation key can be activated twice, for example once on a desktop workstation and another on a laptop. If the license key is activated a third time, then all previous activations of the software will be cleared, and you will need to activate any copy again.

Both DaVinci Resolve and DaVinci Resolve Studio resources can be found in the BlackmagicDesign website. These include: • Installers of the latest and prior versions of both the free and Studio version. • Hardware Configuration Guide for information on systems we have verified. • The DaVinci Resolve manual, which is also available from the DaVinci Resolve help menu upon installation. Most features are explained in detail in the manual and can be found using a simple PDF search. • A summary of new features (via the New Features Guide and in What’s New videos) for newer versions - useful if you’re already an experienced user. • A list of supported codecs for each version and platform. • A comparison of the capabilities between DaVinci Resolve and DaVinci Resolve Studio.

• Where can I buy a DaVinci Resolve Studio license? DaVinci Resolve Studio licenses are available exclusively through our retailers - the list can be found here: BlackmagicDesign website Please retain your license key package as proof of purchase, it includes a serial number on the package, and the license activation key as you may need it in the future. If they are lost there is no recovery process available. While BMD does not restrict the private sale of licenses please be alert to counterfeit copies of activation keys or dongles. If the seller can not provide the license key package as proof of purchase with the package serial number we recommend you avoid their offer. The activation keys are in a package with a serial number. Both are required for proof of purchase. • How many machines can I use my activation key on? (or) I get this message “1 activation remaining”? Each activation-key license is valid for two machines you may want to work on, for example, a workstation and a travel laptop. • I’ve upgraded my machine - how do I transfer my license from the old machine? Just enter your license ID during startup. This deactivates the key from the last machine that you worked on. Alternatively, you can choose ‘Deactivate All’ and reactivate on two newer machines. • I bought a license key for DaVinci Resolve Studio version x. Can I use it on a newer/older version? Your existing DaVinci Resolve hardware license dongles can be used for running all DaVinci Resolve Studio versions from version 7 onwards, including minor versions. Your activation keys can be used for running all DaVinci Resolve Studio versions from version 14 onwards, including minor versions. • Are dongles still supported? Yes. All existing dongles are still supported for a single seat at a time use.

• My application doesn’t start up (or) My application crashes when loading a project The common issues to check are: • Is your hardware configuration supported? This includes your CUDA or OpenCL compatibility and recommended drivers. Please check the hardware configuration guide (see Installers and Quick Reference Resources above) as the compatibility can vary between versions. For example, the DaVinci Resolve 15 Configuration Guide states these guidelines for the GPU: “While performance varies greatly, most modern Intel, AMD and NVIDIA GPUs that support Metal, OpenCL 1.2 or CUDA 3.0 compute capability will operate with DaVinci Resolve (15)” Check here to see if your NVIDIA card supports CUDA 3.0 or newer. In Project Manager, you can press <⌘+,> (Mac) or (Windows/Linux) to bring up Preferences and try a different GPU Processing type to isolate and work around potential driver issues. • Some software, including certain vendor specific drivers, mouse and window management utilities and power-management tools for laptops are known to cause issues with DaVinci Resolve. If you are unable to start DaVinci Resolve, please try to quit or disable other running software services before restarting DaVinci Resolve. • If you have auxiliary hardware (sound cards, panels, desktop video devices etc.), it might be worth isolating the problematic hardware by plugging them in one at a time. • The first time it starts up, DaVinci Resolve scans for audio effects installed on your system. If you have a lot of audio plugins installed, this may take some time to complete.

For added safety you can export or make a copy of your database, then restore that database to a new name. Upgrade that restored database rather than the original so you always have the old and new separate.